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Vircom Issues

Where does my Vircom Quarantine Report go

 

 

Where does my Vircom Quarantine Report go

Situation: you may not see Vircom Quarantine Report in the Inbox.

Case 1: The Vircom Quarantine Report has been removed to Junk E-mail box.

Case 2: The Outlook has a settings to delete the Quarantine Report. To check the settings, select Tools. Click on Junk E-mail.

In the Junk Email Options, make sure "permanently delete suspected junk e-mail instead of moving it to the Junk E-mail folder.

Case 3: The client has web filter, webhawk blocking the Vircom Quarantine Report. On vircom, add the quarantine report to the whitelist.

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