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The client could not connect to the remote computer using TSWeb

Q: I have some clients who want to use tsweb to access their office servers. They keep receiving "The client could not connect to the remote computer". I tested my two servers at home and office. I get the same issue.
 
1. You can access those server using TSWeb internally.
2. The ports 3389 and 80 are open, and you can telnet them from the outside.
3. Use RDC from outside to connect those server work fine.
4, You type http:\publicipadress\tsweb, the tsweb connection page show up. After typing the server private IP address and press Connect, you receive above message.
 
Any suggestions?

A: You should type the public IP or Internet FQDN instead of private IP.

Related Topics

Troubleshooting terminal server issues

Can tsweb internally but not from internet Can access TS on ISA by using RDC but not ... Symptom: you can access TSWeb internally but not from the Internet. ...
www.chicagotech.net/troubleshootingts.htm

 

 

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