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Error returned while creating the volume shadow copy:0x8004230f

Failed to retrieve volumes that are eligible for shadows copies

ID 12293 and 8019

Problems:

1. When trying to run backup in SBS 2003 to backup and local file to a local drive, I receive this message: “Error returned while creating the volume shadow copy:0x8004230f”.

2. The Shadows Copied of the drive properties shows: Failed to retrieve volumes that are eligible for shadows copies. Error 0x8004230f: The shadows copy provider had an unexpected error while trying to process the specified operation.

3. The Event Viewer lists these ID ID 12293 and 8019

Event Type: Error

Event Source: VSS

Description:

Volume Shadow Copy Service error: Error calling a routine on the Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details IVssSnapshotProvider::QueryVolumesSupportedForSnapshots(ProviderId,29,...) [hr = 0x8000ffff].

Event Type: Error

Event Source: NTBackup

Description:

End Operation: Warnings or errors were encountered.

Consult the backup report for more details.

What I did:

1. Have tried this article.

Article ID: 940032 - Last Review: October 11, 2007 - Revision: 2.2

Various issues may occur on a Windows Server 2003-based computer that is running the Volume Shadow Copy Service

2. Make sure RPC and VSS service start.

3. Tried clean boot.

4. Here are vssadmin list provider and writers results

C:\Documents and Settings\BLin>vssadmin list providers

vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool

Provider name: 'Microsoft Software Shadow Copy provider 1.0'

Provider type: System

Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}

Version: 1.0.0.7

C:\Documents and Settings\BLin>vssadmin list writers

vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool

Writer name: 'System Writer'

Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}

Writer Instance Id: {58545d0d-bb5e-4cf8-9c0b-c847c7c19ef7}

State: [1] Stable

Last error: No error

Writer name: 'SqlServerWriter'

Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}

Writer Instance Id: {b39f48e3-ce0a-4815-9211-8274fec93eca}

State: [1] Stable

Last error: No error

Writer name: 'MSDEWriter'

Writer Id: {f8544ac1-0611-4fa5-b04b-f7ee00b03277}

Writer Instance Id: {69a03881-4df3-4ec5-a71f-d247123b0d40}

State: [1] Stable

Last error: No error

Writer name: 'COM+ REGDB Writer'

Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}

Writer Instance Id: {9cde9118-b7bf-4c1a-908a-8f0838726079}

State: [1] Stable

Last error: No error

Writer name: 'IIS Metabase Writer'

Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366}

Writer Instance Id: {32c711a7-26d4-443a-8d7e-2ad7d6f18bfa}

State: [1] Stable

Last error: No error

Writer name: 'NTDS'

Writer Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}

Writer Instance Id: {64dd3155-17a1-47f9-8a47-289cd080b68f}

State: [1] Stable

Last error: No error

Writer name: 'Registry Writer'

Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}

Writer Instance Id: {02a7c833-d592-4d04-bd27-8beb4d82950c}

State: [1] Stable

Last error: No error

Writer name: 'Event Log Writer'

Writer Id: {eee8c692-67ed-4250-8d86-390603070d00}

Writer Instance Id: {b7d5fdce-c5b1-4cd0-8419-8a56e46b9993}

State: [1] Stable

Last error: No error

Writer name: 'WINS Jet Writer'

Writer Id: {f08c1483-8407-4a26-8c26-6c267a629741}

Writer Instance Id: {233639b0-6f40-45bd-8749-c41f8dd9b9fb}

State: [1] Stable

Last error: No error

Writer name: 'FRS Writer'

Writer Id: {d76f5a28-3092-4589-ba48-2958fb88ce29}

Writer Instance Id: {89afbe0b-4a76-4425-bacc-84f8c5f4d057}

State: [1] Stable

Last error: No error

Writer name: 'WMI Writer'

Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}

Writer Instance Id: {1eec33d2-f154-487f-b788-f22a88d9df9b}

State: [1] Stable

Last error: No error

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