This issue can occur if one of the following
conditions is true:
| • |
The computer is not joined to a
Microsoft Windows domain. For example, you
establish a VPN connection from a home computer
to the corporate network. |
| • |
The computer is configured to
use TCP/IP version 6 (TCP/IPv6). Additionally,
TCP/IP version 4 (TCP/IPv4) is not installed on
the computer or is not enabled on the VPN
connection. |
| • |
TCP/IPv4 is installed on the
computer. But a Domain Name System (DNS) suffix
cannot be obtained for the TCP/IPv4 address. |
This issue occurs because Dynamic Host Configuration
Protocol version 6 (DHCPv6) does not support
connection-specific DNS suffixes. Therefore, DNS
suffixes must be configured by using TCP/IPv4,
either manually or automatically.
Resolutions: 1. Use WINS server for the VPN name
resolution.
2. Manually configure the DNS suffix for the
TCP/IPv4 address in the VPN connection. To do this,
follow these steps:
| 1) Click
Start, right-click
Network, and
then click Properties.
|
| 2) Click
Manage network connections. |
| 3) Right-click the VPN connection
that you want to configure, and then click
Properties.
|
| 4) If you are prompted to
confirm that you want to continue, click
Continue. |
| 5) In the
This connection uses the following items
box on the Networking
tab, click Internet
Protocol Version 4 (TCP/IPv4), and then
click Properties. |
| 6) Click
Advanced, and then click the
DNS tab. |
7) Specify the DNS suffix for the
connection, and then click
OK three times.
3. Download Microsoft hotfix:
|
Mar 3, 2007 ... You
cannot access SMB shares on a
corporate network through a Remote
Access Service (RAS)
connection from a computer that is
running Windows ...
support.microsoft.com/kb/933468
|
|