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VPN Client
Error Messages - Reason from 401 to 410
Reason 401: An unrecognized
error occurred while establishing the
VPN connection.
Troubleshooting: VPN
connection was not established because of an unrecognized reason. Please
check client logs for details.
Reason 402: The Connection Manager was unable
to read the connection entry, or the connection
entry has missing or incorrect information.
Troubleshooting:
Either the
connection profile is missing or does not have all the information. To fix
this problem, you can either select
another connection profile, or fix the current connection entry. Connection
profiles are located in <client
installation directory>\profiles. On most
machines, this is C:\Program Files\Cisco
Systems\VPN
Client\profiles.
To fix this problem, replace the connection profile file from the profiles
directory. This file can be copied from a machine that has the correct entry
of this file.
Reason 403: Unable to contact the security
gateway.
Troubleshooting:
This can happen because
of multiple reasons. One of the reasons that users can get this message is
because IKE negotiations failed. Check the
client
logs for details. Another reason is the computer doesn't connect to the
Internet. Also check this
Cisco VPN Client Errors.
Reason 404: The remote peer terminated the
connection during negotiation of security policies.
Troubleshooting:
Check the remote peer
(head−end) logs to determine the cause for this failure.
connection during
negotiation of security policies.
Reason 405: The remote peer terminated
connection during user authentication.
Troubleshooting:
This reason is not
currently used.
Reason 406: Unable to establish a secure
communication channel.
Troubleshooting:
This reason is not
currently used.
Reason 407: User authentication was cancelled by the user.
Troubleshooting:
A user hit the cancel
button (instead of OK) in the VPN
Client
user authentication dialog.
Reason 408: A VPN connection is already
in the process of being established.
Troubleshooting:
A connection is already
in process.
Reason 409: A VPN connection already
exists.
Troubleshooting:
A
VPN connection already exists.
Reason 410: The Connection Manager was unable to forward the user
authentication request.
Troubleshooting:
This is not currently
used.VPN Client
Error Messages - Reason
401 to 410
VPN Client
Error Messages - Reason
411 to 419
VPN Client
Error Messages - Reason
420 to 429
VPN Client
Error Messages - Reason
430 to 436 |