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Windows Server 2010 Essentials Issues - Resolution with screenshots

Can't access one computer in Windows 2012 essentials RWA ...


The Internet domain name cannot be upgraded in Windows server 2012 Essentials - Resolution with screenshots
The password for your domain name service provider user account is not correct - Resolution with screenshots

 

The Internet domain name cannot be upgraded in Windows server 2012 Essentials - Resolution with screenshots

The password for your domain name service provider user account is not correct - Resolution with screenshots

Situation: the client receives an alert in his window server 2012 Essentials Remote web Access: "The Internet domain name cannot be upgraded in Windows server 2012 Essentials" and the Anywhere Access Repair shows: "The password for your domain name service provider user account is not correct - Resolution with screenshots"

 

Troubleshooting: Check the the log files under “C:\ProgramData\Microsoft\Windows Server\Logs” directory on the Windows 2012 Essentials server or use the Windows Server 2012 Essentials Log Collector tool on the server to collect the log files.

From the log, we find that the Internet domain name is a free domain name provided by Microsoft. We test access to the server via both IP address and domain name in our secure environment, and it proves Anywhere Access configuration is no problem. Certificate bound to the website is working properly.


We find the DNSUpdater failed a few days ago in DomainManagerServiceConfig log, but it turns to be working recently. Please see the following log entries:

[13764] 130618.150556.4889: DomainManager:DNSUpdater: DNS update failed

[13764] 130618.150556.5019: DomainManager:DNSUpdater: Scheduling retry attempt #1 in 300000 milliseconds

[9244] 130618.151056.5114: DomainManager:DNSUpdater: DNS update failed

[12112] 130619.163424.0026: DomainManager:DNSUpdater: Provider reported 70.**.**.238 as current address

[536] 130620.002424.0573: DomainManager:DNSUpdater: DNS reported 70.*.*.238 as current address


My teammates shared their experience with me: some partners who met similar situations before had the error alert disappeared after changed their LiveID password (8~10 characters).

So, you may try to change your LiveID account password, then follow the Repair Wizard to re-configure Anywhere Access.

After things above have done, click the refresh button (next to the ‘Organize list’) to refresh alert list to see if the error alert is disappeared. Since this alert may not affect you accessing your server from remote website, we think it could be safely ignored if it still exists after you tried to change password.

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