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Symptoms: when connecting to a TS using RDC, you may receive this error message 'Unable to log you on because of an account restriction". Other users don't have this problem.

Causes: 1. This can occur because the user trying to log on is not in the Remote Desktop Users group.

2. The account has no password.

3. The Group Policy may restrict the user access.

4. Other restrict setup.

Related Topics

How to reset the License Manager information

How to switch Terminal Services Licensing mode from per device to per user

Troubleshooting Terminal Service issue

TS Licensing