Event ID 1 ThinPrint

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Event ID 1 ThinPrint – Incorrect function Error in function number 3, error #: 11e0001

No suitable protocol found

There was an error found when printing the document “Test Page” to TS003

Symptom: 1. When logon Terminal Server, you may receive “No suitable protocol found”.

2. There is Event ID 1 - ThinPrint – Incorrect function (Printer: ThinPrint Output Gateway Port: Thinport:, Document: Test Page, Error in function number 3, error #: 11e0001).

3. There was an error found when printing the document “Test Page” to TS003.

Causes: 1. The TP Client is not installed in the client.

2 The TP client configuration doesn’t match the TP server configuration. For example, the TP Client is configured as a TCP/IP client while the TP server is configured for RDP client.