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Event ID 6161:  The document  failed to print

Situation: TS Easy Print feature is not redirecting local and network print drivers to the Terminal Server session with Event ID 6161.

Source: Microsoft-Windows-PrintSpooler
Event ID: 6161

Description:  on printer PRINTERNAME on CLIENTName (redirected #). Try to print the document again, or restart the print spooler.
Data type: RAW. Size of the spool file in bytes: 135564. Number of bytes printed: 0. Total number of pages in the document: 1. Number of pages printed: 0. Client computer: \\ServerName. Win32 error code returned by the print processor: 5. Access is denied.
You might notice that the XPS file is being sent back over to the client. You might see it spool on the server then disappear or the job never gets back to the client.

You could also be going thru a Terminal Services Web Gateway Server.

Troubleshooting: the client installed Terminal Services on a Domain Controller, which is not recommended.  For many small business, they don't have choice, the resolution is using cacls command to assign permission to spool by following these steps:

1. Click Start, search for cmd.exe

2. Right click on cmd.exe

3. Click on 'Run as Administrator'

4. Type "C:\" w/o the quotation marks and then Press Enter.

5. Type CD\Windows\System32\Spool and then Press Enter.

6. Type Cacls.exe PRINTERS /e /g users:C and then Press Enter.

7. Restart the computer

 

 

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