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Troubleshooting Dell Wireless Networking
1. Symptoms: 1) The Dell wireless network card cannot associate with
the Dell access point/router.
2) The wireless network card drops the connection occasionally.
Resolutions: 1) Verify that your Dell access point/router is functioning
correctly, and that your security settings on your wireless network card match
the settings on your access point/router.
2) Verify the wireless card receive the good signal.
3) Change the channel on the access point/router to a different channel.
4) Verify that IEEE 802.1x authentication is disabled on both your access
point/router and your wireless network card.
2. Symptoms: The name of my wireless network does not appear in the
list of Available networks.
Resolutions: 1) Verify that your Dell access point/router is functioning
correctly, and that your security settings on your wireless network card match
the settings on your access point/router.
2) Check the SSID of the wireless network and verify that the router/access
point is set to broadcast the SSID.
3) Change the channel on the access point/router to a different channel.
3. Symptoms: The computers seem to be communicating,
but you can't browse then in My Network Places.
Resolutions: 1) Verify that File and Printer Sharing is
enabled on all the computers on your network.
2) Verify the Computer Browser Service is running.
3. Verify NetBIOS over TCP/IP is enabled.
4. Symptoms: 1) The Dell fireless network very slow.
2) The Dell ireless network sometimes doesn't connect.
Resolutions: 1) When Microwave ovens, some baby monitors, cordless game
controllers, and some cordless phones operate are in use, they interfere with
the wireless network. For optimum performance, keep wirelessly-connected
computers at least 20 feet away from devices that operate at a frequency of 2.4
GHz.
2) The steel and other building materials in most offices may interfere with
your network's radio signals, thus causing a slowdown in the data transmission
rate. Try moving your computer to different locations.
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