Outlook crashes whenever print to Canon C5440i printer

Situation: The client just installed new Canon C5440i printer. One of users can’t print from Outlook. Whenever she tries, the Outlook crashes.

Troubleshooting: 1. Repairing Outlook doesn’t fix the problem.

2. Upgrading Office 365 doesn’t fix the problem.

3. We fix the problem by add new PCL6 driver.

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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