Can’t access a website with The connection with the server was reset

Situation: The user tries to download a form from BNA bank. She gets this message: The connection with the server was reset.

Troubleshooting: From Paloalto Firewall monitor, we can see the Application is incomplete.

  1. make sure the IP address is nor foreigner IP addresses.
  2. We find the executable file and PE are blocked by Firewall.

Please refer to this post:

How to create policy to allow executable file in Paloalto Firewall

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

Leave a Reply