Situation: The printer can’t print. Installing latest printer driver doesn’t fix the problem.
Troubleshooting: Option 1. This is a known printing issue and Microsoft have downloads may fix the problem:
32-Bit systems: http://download.windowsupdate.com/d/msdownload/…
64-Bit systems: http://download.windowsupdate.com/d/msdownload/…
Option 2: Uninstall two of the updates considered problematic on those printing issue: KB4560960 e KB4557957. This post may help:
