Veeam backup Error code: 0x8004103a

Situation: the failed with this message:

Error code: 0x8004103a
Cannot query class instance from enumerator object
[WMI] Failed get next object in collection.
Failed to convert snapshot to referencePoint snapshot path ‘\VMHOST03\root\virtualization\v2:Msvm_VirtualSystemSettingData.InstanceID=”Microsoft:68FDDFCA-049A-4721-B06F-AE4559F53DB3″‘.

Troubleshooting: Case 1: the VM server is installing the Windows update and restarting. It should work in next backup.

Case 2: Veeam Backup can’t connect the the VM server. Make sure the VM is up running or have a good connection.

Case 3: Make sure Remote Registry service is running. If not, start it.

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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