Windows server lost connection after restart

Situation; The client has a Windows 2012 R2 as Mitel phone server. After they start the server, they can’t ping or RDP into it.

Troubleshooting: 1. Ping server, it back with 169.x.x.x IP address.

2. The NIC 1 IP address should be 10.0..40. However, it was assigned 169.x.x.255 IP address which is  auto-configured addresses.

3. We try to use DHCP to assign the IP address, but it doesn’t work. It still shows 169 IP address.

4. Then we reset IP address to 10.0.0.40, but it doesn’t take it and still show 169 address.

5. We fixed the problem by connecting the cable to NIC 2 and assign IP 10.0.0.40. I also remove the 10.0.0.40 from NIC.

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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