No option to switch to different Teams account

The client changes their Office 365 login domain name. Now, some of users have a problem to login Teams because it doesn’t give them an option to switch. This video shows how to fix this problem.

If tapping three dots, it popup troubleshooting details. 

Resolution 1: Clear storage and Clear cache

* Tap the Settings icon

* Tap Apps & notifications

* Tap the app, Teams in our example

* Tap Storage & cache

* Tap Clear storage and Clear cache

* Now, you should have an option “Sign I with another account.

Resolution 2: You may want to remove the Teams and re-install it.

Please view this step by step view:

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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