Microsoft Edge: This page is having a problem

Situation: The client can’t run Microsoft Edge with this error: This page is having a problem.

Troubleshooting: In most cases, this is security software issue. For troubleshooting: run this edge://conflicts on the Edge browser or check the event viewer.

If it shows sysfer.dll 5A1ADC9695000 BR %systemroot%\system32\ sysfer.dll, it could be Symantec Endpoint problem. Install the latest version.

If it is atiacm64.dll, it could ne Radeon Settings: Desktop Control Panel Advanced Micro Devices, Inc. atiacm64.dll 5D781A1616c000 None %programfiles%\amd\cnext\cnext\ atiacm64.dll ( Shell extension )

If it is contextmenushim64.dll, it could Adobe Acrobat Context Menu Adobe Systems, Incorporated contextmenushim64.dll 5507CE7E289000 None c:\program files (x86)\adobe\acrobat 2015\acrobat elements\ contextmenushim64.dll ( Shell extension )

If it is winhafnt64.dll, it could be OCular Agent and developed by TEC Solutions Limited. according to the winhafnt64.dll

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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