Situation: The client has Veeam backup running on a Windows server. They keep receiving this warning: Host is unreachable. Cannot connect to servername Details: Failed to call RPC function ‘EpAgentCollectSystemInfo’: Error code: 0x80041013. Cannot query class instance from enumerator object. [WMI] Failed get next object in collection.
Troubleshooting: We find the client has a Veeam agent backup. However, the VM has been migrated to another host.
Resolution: Remove it from the Physical & Cloud Infrastructure and then uninstall the VM. if that doesn’t fix the problem, you may want to restart all Veeam services.
