Q: We have PA850 firewall in the office and our VPN users use GlobalProect to establish the VPN connection. However, once for a while, the VPN users may have this problem: GlobalProect VPN shows Connecting and still working forever. What could be the problem/
chicagotech.net: 1. The VPN may have a session still connecting to the firewall. On the client site, restart the computer may fix the problem. In the server site, re-configure ideal time and disconnect time so that the server logoff the remote session in a short time.
2. Disable any security software for a test.
3. Re-install GlobalProect software.
