Situation: the user receives this message: Your system administrator does not allow the use of saved credentials when using RDP to access a remote server.
Troubleshooting:
- A group policy may prevent using of saved login credentials when connecting to a remote computer. You may be able to modify the policy. In the new window of Local Group Policy Editor, go to section Local Computer Policy –> Computer Configuration –> Administrative Templates –> System –> Credentials Delegation. Enable the policy Allow delegating default credentials with NTLM-only server authentication.
- If your connection is from domain computer to remote computer in a workgroup or another domain, you may receive this message.
- If you don’t want to change local or server side GPOs:
on the client, go to Control Panel -> Credential Manager. You will see three sections:
1.Windows Credentials
2.Certificate-Based Credentials
3.Generic Credentials
Remove the credentials from Windows Credentials and add it to Generic Credentials.
