A Computer is frozen when installing Windows update

Situation: The client is running Windows 10. His computer is frozen when installing Windows 10 update.

Troubleshooting:

  1. Close the Settings app and reopen it.
  2. Launch Services.msc and check if the following services are running:
    • Update State Orchestrator
    • Windows Update

3. Restart the computer and then try it.

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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