Outlook ost cannot be accessed

Situation: When the user tries to send an email, she gets this message: c:\user……ost cannot be accessed.

Troubleshooting: 1. Reduce the size of Outlook Data Files. Please refer to this post:

Fix Outlook Data File has Reached the Maximum Size Error …

2. Repair Outlook. Please refer to this post:

repair outlook site:chicagotech.net – Google Search Repair/Re-install Outlook 2003, 2007, 2010 – Chicagotech.net

3. Close Outlook, rename the ost and then restart the Outlook.

4. Run run SCANPST.EXE, which comes with Outlook. You may search it.

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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