Can’t login Palo Alto Firmware GloablProtect VPN even the username and password are correct

Situation: the client has created a username and password for one user for accessing Gloableproext VPN. However, he can’t login.

Troubleshooting: We find they created the credentials only but forgot to add the user to VPN group. To go it, go to Device>Local User Database>User Group.

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

Leave a Reply