Situation: WFH user has a problem to access her office computer use Remote Desktop over VPN. It is not stable, or slow or black screen.
Troubleshooting:
Case 1: That happens after we install windows 10 Version 2004. Normally, you don’t see any issues when you use the computer from console. However, most remote users have a problem to run any applications from Remote Desktop.
Case 2: The computer is connecting to a problematic switch, which is hot because the fan is failed.
Case 3: The Internet and VPN is too slow.
