Adobe Reader: Compatibility Problem

Situation: When the user open PDF from their app, she gets this message:

Compatibility Problem

An incompatible piece of software attempted to load along with Microsoft Edge.  This can be caused by malware, though its usually caused by a program that is out-of-date.

Troubleshooting: It may open from Microsoft Edge is is default browser to open PDF file. To change the default app to open PDF, please follow these steps:

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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