Can’t establish VPN with “You are not authorized to connect to GlobalProtect Portal”

Situation: The client can’t establish the VPN with “You are not authorized to connect to GlobalProtect Portal”.

troubleshooting: We make sure the username and password are correct. Then find out the account was locked. Unlocked the account fixes the problem.

Please refer to this post:

How to check if a VPN user is locked in Palo Alto Firewall

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Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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