Situation: The client just creates a new mailbox for group users. However, none of the users can’t see the emails with this message:
“We didn’t find anything to show here”
Resolution 1: Changing Hidden state to ‘Compact’ or ‘Preview’.
1. Click on the specific folder where you receive error ‘We didn’t find anything to show here.’
2. Select the ‘View’ tab from the Outlook toolbar.
3. Click ‘Change View’ from the ‘Current View’ group.
4. In the resulting drop-down menu, does it say that this folder has been set to a ‘Hidden state’?
5. If so, please change it to ‘Compact’ or ‘Preview’ (depending on your preference).
Resolution 2: “Reset View”
If “Reset View” was grey, click on the “reset View”. that may fix the problem.
Resolution 3: I just turned off my message preview and all of the mail in my box showed up.
Resolution 4: It could be you reach some of Outlook limitations such as account limitation, session limitation, folder limitation, space limitation and email limitation. Googling for these limitations.
