Can’t setup email forwarding to an external email address

Situation: when attempting to forward emails to external email address on Office 365, you may not be able to do so with No results found.

For administrator

Resolution 1: Enable Forwarding on Anti-Spam Policy. Please refer to this post:

• How to enable email forwarding to external email address on Anti-Spam policy

Resolution 2: Create an Anti-spam Policy for the forwarding to an external email address (This is more secure)

• How to create an Anti-spam policy on Microsoft 365

Resolution 3: Create a Contact for forwarding external email

• How to create a Contact in Microsoft 365

For a user

Resolution 4: Create a rule to forward email using Outlook

• How to create Outlook Rule to forward email using Outlook Web App
• Or How to setup Outlook rule

Resolution 5: Create an Automatic Reply to forward the emails

• How to Create an Automatic Reply to forward the emails in Outlook

File > Automatic Replies > Rules… >Add Rule… > Forward > Check the box and populate the “To;” field