Situation: The client sends a new Laptop to their new user. However, the user can’t login preset domain credentials because the password (we test it by login office.com and local network PC).
Troubleshooting: We need to reset password and re-sync the laptop with the DC with VPN.
- Login local admin account on the laptop.
- Establish the VPN to connect to the Office DC.
- To test and force the new password to sync, you can use net use command, for example net use \\sharedservername. Then enter the username and password. If it is successful, you are good to login remotely.
