Situation: The client has a problem to schedule to backup a new server using barracuda Backup with this error message: Could not connect to the backup Agent software
Troubleshooting 1: Restart related services such as
Volume Shadow Copy
Microsoft Software Shadow Copy Provider
HyperV Virtual Machine Management (if present)
Barracuda backup agent
Background Intelligent Transfer Service
Cryptographic Services
COM + Event Systems
Please also refer to this post:
Barracuda Backup doesn’t work
Troubleshooting 2: Reinstall Barracuda Backup Agent. Please refer to this psot:
