Troubleshooting Power Automate issues

  1. Check any issues on Microsoft Power Automate at https://flow.microsoft.com/en-us/support/
  2. If the flow failed, check these tips: Go to the notifications icon at the top of the web portal, or selecting the “Activity” tab in the mobile app. You are now looking at the flow details. Find the step with the red exclamation icon and you should see the error message for your flow there.
  3. Identify specific flow runs: you may want to debug specific flow runs to confirm that your flow ran as expected. By default, the flow owner can look at the StartDuration, and Status columns in the run history view in Power Automate to help them identify the flow run they are interested in debugging.

To make it more efficient to identify flow runs when debugging, Power Automate provides the ability for flow owners to configure the list of columns that’s displayed on the run history page for each flow run.

  • Sign in to Power Automate.
  • Select My flows from the left side of the screen.
  • Select the flow for which you want to get more details.
  • Select Edit columns on the flow details page.

4. Identify the error

  • Select My flows.
  • Select the flow that failed.
  • In the 28-day run history section, select the date of the failed run.Details about the flow appear, and at least one step shows a red exclamation icon.
  • Open that failed step, and then review the error message.On the right pane, you can see the details of the error and How to fix the error.

5. Authentication failures: If you get the error message contains Unauthorized or an error code of 401 or 403 appears. You can usually fix an authentication error by updating the connection:

  • In the right pane, click on View Connections below How to fix.
  • Scroll to the connection for which you saw the Unauthorized error message.
  • Next to the connection, click or tap the Fix connection link in the message about the connection not being authenticated.
  • Verify your credentials by following the instructions that appear, return to your flow-run failure, and then click or tap Resubmit.

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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