Situation: the client has a Website down issue.
Troubleshooting:
I don’t see many related events in the Event Viewer. However, I do see 6 Windows updates waiting for installing. We will schedule to install them.
To fix the problem, first of all, login the Relius web server using administrator credentials. Go to Services and restart IIS Admin Service and World Web Publishing Service.
If above doesn’t fix the problem, restart the Relius web server. It is better to restart it onsite because the site may hang and need press Enter key in console.